Construction
$890K
Recovered 68 stalled projects in 6 weeks
Material errors detected before crews arrived. Schedule conflicts auto-resolved. Profit prevented from walking out the door.
Ridgewood, New Jersey
The team behindyour whole business.
Everything you need to get found, get booked, and get paid. One local team builds it, runs it, and answers the phone — 24/7.
// Powering Operations With
Don't take our word for it.
Call the number. An AI named Ava picks up. Ask what a website costs. Ask her to book you Tuesday at 7. She answers, she books, and she texts you the link before you hang up.
What we do
Four jobs. One team. One bill.
AI Receptionist
Your phones, answered 24/7. The AI books jobs, qualifies leads, takes orders, and transfers to a human when it matters. Never a missed call.
Call it and hear it work
Custom CRMs & Operations
A CRM built around how you actually run — dispatch, quoting + e-sign, tickets, follow-ups — plus one live feed of jobs, cost, and margin. If off-the-shelf doesn't fit, we build it custom.
Marketing
Websites, paid ads, SEO, and social to get you found — plus in-house photo, video, and drone. Real content, no stock, no agencies.
Shot in-house, no stock
Sony FX3Sony A7 VCanon R5DJI Air 3S
Security & IT
UniFi security cameras and access control — no monthly licensing, recorded on-site, viewable from your phone — plus commercial WiFi, networking, backups, and the cyber basics. Installed and looked after by the same team that runs your site and your phones.
The layer underneath
UniFi camerasAccess controlCommercial WiFiNetworking & switchingEndpoints & backupsMFA & device hardeningEmail deliverability
25-30%0%
Stop tipping the delivery apps.
Third-party apps take up to 30 percent of every order. We put ordering on your own website, on your own Clover or Square, with no per-order commission. You keep the margin, the customer, and the data.
Your menu. Your site. Your margin.
Sweet Kitchen in Montclair runs ordering we built, commission-free. Order from it tonight and watch it work.
Built for your business.
The number we'd go after with you in the first 90 days.
$890K savedStalled projects recoveredConstruction75% automatedTickets auto-resolvedHVACDOM ↓ 47%Days on market droppedReal Estate+32% clients / partnerTax season under controlCPAs & Accounting+27% per attorneyBillable hours capturedLawyersTraffic ↑ 2.3×Foot traffic + repeat ordersRestaurantReach ↑ 4×Brand reach + sales velocityRetail87% reductionInventory errors crushedWarehouse24/7 bookingChairs full, no-shows downSalon & Beauty
One vendor. Not five.
Most owners stitch this together from five vendors and a new hire, then spend half the week coordinating it.
Piecing it together yourself
- An operations hire (loaded salary)$4,500-7,500/mo
- A marketing / social agency$1,500-5,000/mo
- A web + photo/video shop$3,000-10,000 build
- An answering service$300-1,200/mo
- CRM + automation tools$300-1,500/mo
Running total$8,000+/mo
Before the builds. And five points of contact.
Backlineflow
- Ops automation, AI voice, websites, in-house photo, video, drone, and the CRM
- One team, one bill, one brand instead of five vendors who don't talk
- Runs on top of the tools you already use, nothing to rip out
- An AI morning briefing so you see the whole operation in 30 seconds
Scoped to your team, and a free 7-day trial proves the ROI before you pay a cent.
Ranges are typical US small-business market rates for each service, shown for comparison.
The math
What's it worth to you?
Pick your business. Move the sliders. See what walks out the door every year — and what stays with the right setup.
Delivery apps take up to 30% of every order. Ordering on your own site takes none.
Kept in your pocket, year one$33,280
Kept in your pocket, year one
$33,280
Paid to the apps every year
$33,280
With ordering on your site
$0
Assumes your regulars order direct once your own site takes orders. Estimates for comparison, not a quote — the free 7-day trial proves your real number.
0
Tickets resolved
0
Projects recovered
0.0
Hours saved per week
0%
ROI vs manual
Aggregate results across Backlineflow customers (2026), updated weekly. Your trial proves your own number in 7 days.
Restaurant
$30K/yr
Recovered the orders a busy phone kept dropping
An AI receptionist answers every call — booking tables and taking takeout 24/7. POS, inventory, and reservations reconciled in one live feed.
Warehouse
$340K
87% fewer inventory errors in month one
Real-time sync with picking checklists. Stockout prevention saved $340K in rush shipping costs alone.
How it starts
Three steps. One week. Real numbers.
No contracts to start, no card for the trial. If the number isn't real by Friday, you walk away with what we built.
- 1
Map
We map one bottleneck end-to-end with your team. No slide deck, just a working session.
- 2
7-day trial
Start with one problem. We configure the automation; you see results immediately and prove the ROI by Friday.
- 3
Scale
Add workflows as you see results. From one bottleneck to a full operation in weeks, not months.
“Helped me and my dad organize our inventory management and our POS system.”
“Our online store was a little messy before. They cleaned things up, made the checkout easier, and helped the whole site feel more put together. Really happy with how it came out.”
“Helped us get our bookings and follow-ups more organized. It made running our mobile detailing business a lot easier. Great service and easy to work with.”
“Improved our online ordering and cut down on monthly fees. The process was simple, communication was clear, and everything works well. Definitely recommend.”
Before you ask.
Do I have to replace the tools I already use?
No. Backlineflow runs on top of QuickBooks, your POS, and your phone system — nothing to rip out.
How fast will I see it working?
The free 7-day trial maps one bottleneck and proves the ROI by Friday. No credit card to start.
What does it cost?
It's scoped to your team — usually far less than the ~$8k/mo of stitching five vendors together. Build a Plan gives you a tailored quote inside a business day.
What if it doesn't work for my business?
Cancel anytime and keep what we built. The trial is designed to prove the number before you commit.
Which businesses is this for?
Local service businesses: contractors, HVAC, real estate, CPAs, law firms, restaurants, retail, and warehouses.
Do you handle our marketing too?
Yes — websites, ads, and in-house photo, video, and drone. But the AI platform that runs your operation is the core of what we do.
Your phones, your orders,your marketing. Handled.
Call the line and hear it for yourself, or start the free 7-day trial. No card, and you keep what we build.